Privacy Policy

Last updated: 1 October 2026
Effective date: 1 October 2026

Looking for the Purelink Chemical marketplace or its Android app? Purelink Chemical is a separate B2B chemical marketplace with its own privacy policy at purelinkchemical.com/privacy. This page covers only the PureLink Chemicals website and our own communications with you.

This Privacy Policy explains how PureLink Chemicals ("we," "us," or "our") collects, uses, and protects personal information when you visit our website at purelinkchemicals.com or contact us by email, phone, or the chat on this website.

1. Who We Are

PureLink Chemicals is a chemical trading company. Our registered office is at Sodic, Portal A-601, Beverly Hills Compound, Sheikh Zayed City, Egypt. For privacy questions, email sales@purelinkchemicals.com.

2. Information We Collect

• What you send us: when you email, call, or chat with us, we receive what you choose to share — typically your name, company, email address, phone number, and the details of your enquiry or order.
• Website chat: the messages and any contact details you share in the chat widget on this website.
• Technical data: our hosting provider keeps standard request logs (IP address, pages requested, browser type) for security and to keep the website running.

We do not use advertising trackers or marketing pixels on this website, and we do not sell your personal information.

3. How We Use Your Information

• To answer your enquiries and send you quotations.
• To process and deliver orders you place with us, including invoicing, documentation, and logistics.
• To keep the records required by tax, commercial, and regulatory law.
• To keep this website secure and working.

4. Legal Basis

We process personal information to respond to your requests and perform our contracts with you, to comply with our legal obligations, and for our legitimate interest in running and securing our business. For users in Egypt, processing complies with the Personal Data Protection Law (Law No. 151 of 2020).

5. How We Share Information

We share personal information only with service providers that help us run this website and our communications, each acting on our instructions:

• Website hosting: the provider that hosts and serves this website.
• Live chat: the provider that powers the chat widget on this website.
• Email: the provider that hosts our company mailboxes.

We may also share information where the law requires it or to protect our rights, and with suppliers, carriers, and customs agents where needed to fulfil an order you placed with us. We do not sell, rent, or trade your personal information.

6. Data Retention

• Enquiries and chat messages: kept for as long as needed to respond to you and follow up.
• Orders, invoices, and related records: retained for at least 7 years, as required by tax and commercial law.
• Hosting logs: kept by our hosting provider under its own retention policy.

7. Security

This website is served only over encrypted connections. No internet service is 100% secure. If we become aware of a security incident affecting your data, we will notify you in accordance with applicable law.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to retention periods required by law.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email sales@purelinkchemicals.com. We respond to verified requests within 30 days.

9. Cookies

This website uses essential cookies only — no analytics or advertising cookies. The chat widget may store a cookie so that a conversation continues as you move between pages.

10. Children's Privacy

This website is intended for businesses. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

PureLink Chemicals
Sodic, Portal A-601, Beverly Hills Compound
Sheikh Zayed City, Egypt
Email: sales@purelinkchemicals.com
Phone: +20 10 9499 7085